PT
EN
Privacy Policy & Cookies Policy
This Privacy and Cookies Policy governs the processing of the personal data of users (hereinafter “User” or “Users”) collected in the context of the use of the website https://www.k2go.pt/ (hereinafter the “Site”), by K2GO Rent a Car (hereinafter K2GO), as the entity responsible for the processing.
K2GO seeks to ensure respect for the privacy of its customers and compliance with the applicable legal obligations in this matter. Accordingly, K2GO guarantees the Users of this Site respect for their privacy by adopting the necessary measures to protect their personal data.
The provision of personal data implies knowledge of and acceptance of the terms set out in this Privacy and Cookies Policy
This Privacy and Cookies Policy is complemented by the Terms and Conditions of Use, available at https://www.k2go.pt/
In the points identified below, you can find detailed information regarding the Privacy and Cookies Policy of K2GO:
1. Collection and Processing of Personal Data
Access to and use of the Site does not require the User to provide personal data.
Contudo, para poder aceder e utilizar determinadas funcionalidades do Site, nomeadamente para:
– make vehicle reservations;
– get in touch with us through our chat or by filling out a contact form;
– submit unsolicited applications;
The User must provide some of their personal data.
K2GO is responsible for the collection and processing of the personal data of the Users of the Site, in accordance with and for the purposes set out in the applicable personal data protection legislation.
Such data will be processed by K2GO to make vehicle reservations, manage your contact requests and inquiries, and carry forward the recruitment process. The data collected is essential for the purposes mentioned, so all requested data is mandatory; otherwise, it will not be possible to proceed with your reservation, provide the requested information and contact, or process your application.
With the User’s consent, their data may also be processed for the purposes of sending promotional and marketing communications.
2. User Rights
Under the applicable legislation, the User is guaranteed, at any time, the right to obtain from K2GO confirmation as to whether their personal data is being processed, access to the personal data concerning them, as well as its rectification, erasure and restriction of processing, the portability of their data, or to object to the processing of their data, provided that the legally established conditions are met.
The User’s rights under the applicable data protection legislation include:
| Data Subject Rights | |
|---|---|
| Right of Access | The right to obtain confirmation as to whether their data is being processed, information on which of their personal data is subject to processing, as well as to obtain a copy of their personal data undergoing processing. The right of access shall not adversely affect the rights and freedoms of others, including trade secrets or intellectual property. |
| Right to Rectification | The right to request the rectification of their personal data if it is inaccurate, or to request that incomplete personal data be completed. |
| Right to Erasure | The right to obtain the erasure of their personal data. This right shall not apply when the processing of data is necessary for compliance with a legal obligation to which K2GO is subject. |
| Right to Restriction of Processing | The right to request the restriction of the processing of their personal data, requesting the suspension of processing or the limitation of the scope of processing to certain categories of data or processing purposes. |
| Right to Data Portability | The right to receive the data they have provided to K2GO in a commonly used, machine-readable digital format, or to request the direct transfer of their data to another entity that will become the new controller of their personal data, if the processing of their data is based on their consent or the performance of a contract. |
| Right to Object | The right to object to the processing of data, for example, in the case of data processing for the purpose of sending marketing communications based on the legitimate interests of K2GO. |
| Right to Withdraw Consent | The right to withdraw consent for the processing of data whenever the processing is based on consent, without, however, affecting the lawfulness of the processing carried out prior to the withdrawal based on the previously given consent. |
To exercise any of the rights mentioned above, the User must submit a written request to the following contacts:
Phone: (+351) 912 150 763
(+351) 918 925 882
E-mail: geral.k2go@gmail.com
Address: Loteamento Industrial, Lote 12, Herdade da Galega – Ecoparque do Relvão, 2140-671 Carregueira
The provisions shall apply, with the necessary adaptations, to the exercise of rights by the holder of parental responsibility or guardian, on behalf of and for the account of data subjects who are under 16 years of age or legally incapable.
3. Retention of Personal Data
Personal data will be retained in accordance with their respective purposes and in compliance with the applicable legal deadlines. Thus, whenever there is no specific legal requirement, data will be stored and retained only for the period necessary and to the extent required for the purposes for which they were collected, except in cases where the right to object, the right to erasure, or the withdrawal of consent is exercised within the legal limits.
In the event of a pending dispute, the data may be retained until [six months after the final judgment of the respective ruling].
4. Data Sharing
K2GO may transfer your data to subcontracted entities for the purposes mentioned above, in accordance with the contracts concluded with them.
User data may also be disclosed to third parties when the transfer is carried out in the context of compliance with a legal obligation, a decision of the National Data Protection Commission, or another relevant supervisory authority, or a court order, as well as when the disclosure is made to protect the vital interests of the Users or any other legitimate purpose of K2GO or third parties provided for by law.
5. Security Measures
K2GO makes its best efforts to protect Users’ personal data against unauthorized access. To this end, it uses security systems, rules, and other procedures to ensure the protection of personal data, as well as to prevent unauthorized access, improper use, disclosure, loss, or destruction of the data.
It is, however, the responsibility of the Users to ensure that the devices and equipment used to access the Site are adequately protected against malicious software, computer viruses, and worms.
Additionally, the User should be aware that, without adopting appropriate security measures (for example, a secure configuration of the browser, updated antivirus software, firewall software, and avoiding the use of software from untrusted sources), the risk of personal data and passwords being accessed by unauthorized third parties is increased.
It should also be noted that whenever data collection is carried out over open networks, such as the Internet, your data may be transmitted without security conditions, and there is a risk of it being viewed and used by unauthorized third parties.
6. Cookies Policy
When accessing the Site, small files called cookies or connection tokens may be installed on the User’s computer or mobile device. The use of cookies is a standard practice on most websites. To provide its Users with a better browsing experience and to update the Site with relevant features, K2GO uses cookies.
What are cookies?
The construction of modern websites depends on the implementation of a set of basic functions that meet Users’ browsing expectations. Among other things, it is expected that for a certain period of time, websites retain Users’ actions and preferences, such as their username (User name), the language in which they wish to navigate the Site, or other relevant settings related to the website interface. Cookies are small information files that are stored on the device you use to access the Internet through your browser and enable the implementation of the functionalities mentioned.
What types of cookies exist?
There are several types of cookies.
Considering the lifespan of cookies, they can be:
- Session Cookies – are temporary cookies, deleted from the cookie file when the browser or application used to access the website is closed. Through this type of cookies, it is possible to analyze web traffic patterns, allowing us to identify issues and provide a better browsing experience.
- Persistent Cookies – differ from session cookies as they are not deleted when the browser or application is closed, remaining stored on the User’s devices. They are used whenever a new visit to the Site is made, allowing us, among other functions, to personalize the browsing experience according to the User’s interests and provide a more individualized service.
Considering, in turn, the domain to which they belong, cookies can be:
- First-party Cookies – are cookies sent to the User’s device through equipment or domains managed by K2GO and from which the service requested by the User is provided.
- Third-Party Cookies – are cookies sent to the User’s device from equipment or a domain managed by a third-party entity over which K2GO has no control. In these cases, it is this third-party entity that processes the data collected through the cookies.
Which cookies do we use and for what purposes?
The cookies identified below are used on this Site:
| Type of Cookies | Name | Purpose | Duration | Own/third party |
|---|---|---|---|---|
| > Permanent | > _ga | > Used to distinguish users. | > 2 years | > from third parties |
How to block/disable cookies?
All browsers allow their Users to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their respective browser.
Please note, however, that disabling cookies may partially or fully affect your browsing experience on the Site.
You can configure cookies in the “options” or “preferences” menu of your browser. Below, we indicate the various ways to disable cookies, depending on your browser.
To learn more about cookies, visit www.allaboutcookies.org, where you can find information on how to manage your settings for various browser providers.
7. Links to Third-Party Sites
The links on this Site may lead to other websites. K2GO is not responsible for, does not endorse, nor in any way support or subscribe to the content of these websites, nor the websites linked to or mentioned therein.
K2GO is not responsible for any damages resulting from viruses or malicious software that may infect the User’s computer or network, or other property, as a result of accessing websites operated by third parties.
This privacy statement applies solely to the information collected on the K2GO Site.
8. Complaints
Without prejudice to any other administrative or judicial remedy, the User has the right to submit a complaint to the National Data Protection Commission or another competent supervisory authority under the law if they believe that the processing of their data by K2GO violates the legal framework in force at any given time.
9. Questions and Suggestions
The User may contact K2GO regarding any questions related to the processing of their personal data and the exercise of the rights granted to them under the applicable legislation, and in particular as referred to in this Policy, through the following contacts:
Phone: (+351) 912 150 763
(+351) 918 925 882
E-mail: geral.k2go@gmail.com
Address: Loteamento Industrial, Lote 12, Herdade da Galega – Ecoparque do Relvão, 2140-671 Carregueira
10. Changes to the Privacy and Cookies Policy
K2GO reserves the right to modify these terms of personal data processing at any time. Such changes will be duly announced on the Site.